A moment of self-compassion can change your entire day. A string of such moments can change the course of your life.
Christopher Germer
Frequently asked questions
Is my confidentiality guaranteed?
Is my confidentiality guaranteed?
Is my confidentiality guaranteed?
Confidentiality is central to how I work. I will not share the contents of our sessions with anyone or even confirm that we are meeting without your express written consent. There are some limits to confidentiality that I am required to uphold by law. This means that confidentiality cannot be protected if there is a risk of bodily harm to the client or another person, if there is suspected child abuse or neglect, or if a court orders my records. Please note that any interactions we may have online, such as email or virtual sessions, cannot be guaranteed to be private (although every effort is made to ensure privacy around online communication).
Are you licensed?
Is my confidentiality guaranteed?
Is my confidentiality guaranteed?
In British Columbia, Master's level therapists have the option to belong to the British Columbia Association for Clinical Counselling, and are then able to use the designation RCC (Registered Clinical Counsellor) after their name. This is your assurance that I am accountable, must adhere to a code of ethics, and that there is a complaint process in place. I have been a member in good standing with the BCACC since 2004. Many extended benefits plans cover RCC services - please confirm with your plan that you have this coverage.
What is your cancellation policy?
Is my confidentiality guaranteed?
What is your cancellation policy?
Since I set aside your appointment time specifically for you, I do request 24 hours notice of cancellation. If you haven't cancelled and don't arrive for your appointment, I will need to charge 50% of the full fee. If it happens more than once, I will charge the full fee for the missed session. Cancellation fees may be waived in cases of illness or emergency.
How long are sessions?
How long does therapy take?
What is your cancellation policy?
Sessions are typically one hour. Other session lengths can be arranged based on individual needs and preferences, and in that case, would be pro-rated.
How often do we meet?
How long does therapy take?
How long does therapy take?
Session frequency depends on many factors, including client availability and preference, benefit coverage, stage of therapy and so on. During a more active phase, clients may wish to come in weekly or bi-weekly. Some clients then opt for a monthly booster or check-in, while others may prefer to take a break or close altogether. Clients are always welcome to reach out to resume services. I do not actively follow up (calling or emailing) as I wish to honour each client's self-determination and trust that clients will reach out on their own timeline.
How long does therapy take?
How long does therapy take?
How long does therapy take?
This will vary from person to person, depending on what is bringing you in, what are your goals, how often we meet and other individual factors. We can discuss this when we meet so you have an idea of what to expect.
Do you offer virtual sessions?
Do you offer virtual sessions?
Do you offer virtual sessions?
Yes - sessions may be in person, by telephone or over Zoom. Zoom is compliant with Canadian requirements for the protection of client information and privacy (PIPA). This means that the information is encrypted end-to-end and sessions are not recorded. Please be aware that the data is routed through servers in Canada and the US. Information routed through the US is subject to US privacy laws. As with any online communication, privacy and confidentiality cannot be guaranteed, beyond compliance with these regulations.